Profile
“My strongest professional quality is my ability to build trust and long-term relationships, whether with clients, colleagues, or stakeholders”
Danny Ibrahim,
KeyRate Mortgage
Jo Zaharopoulos is an accomplished legal executive with over 20 years of in-house experience, known for her strategic and value-driven approach to business. As General Counsel at Probe Group – a leading provider of innovative customer experience, digital and business process outsourcing services – she ensures legal and ethical integrity across the organisation. She brings expertise in commercial law, compliance, contract negotiations, risk mitigation, sustainability and employment law, helping drive sustainable growth and innovation.
A member of Probe’s executive leadership team, Zaharopoulos is also the head of ESG, reflecting her commitment to responsible business practices and impactful leadership. She is passionate about fostering a more inclusive and equitable profession, and as a working mother of two, she leads by example – demonstrating that women can excel in demanding careers while nurturing their families. Her leadership is amplified by her collaboration with Probe’s talented, customer-focused leadership team, all dedicated to delivering exceptional client experiences.
Zaharopoulos’s contributions have been widely recognised: she was named to the 2022 In-House Leaders List by Australasian Lawyer and received the In-House Counsel of the Year award at the 2020 Women in Law Awards. She holds a Bachelor of Law with Honours and has served as a board member of Anchor.
Level 7, South Tower, 485 La Trobe St, Melbourne, Vic 3000
0416 239 849
jo.zaharopoulos@probegroup.com.au
linkedin.com/in/jo-zaharopoulos-10217432
probe.group
Jo Zaharopoulos
General Counsel and Head of ESG Probe Group
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Bio
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Profile
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Bio
Milestones
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Bio
Milestones
“I’ve always believed that if you love what you do, you’ll never settle, and that attitude has guided every decision I’ve made”
Danny Ibrahim,
KeyRate Mortgage
2002
2011
2016
2018
2023
Lawyer at Clayton Utz
2002
Senior Legal Counsel at Salmat
2011
Board of Management Member at Anchor
2016
Senior Legal Counsel at Probe CX
2018
Group General Counsel and Head of ESG at Probe Group
2023
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
As a founding member of WOW! (Women. Opportunity. Winning.), an employee resource group created for all women of Ryan Specialty, Phillips Topping has long championed for women in the industry.
“It’s very important to set an example and to not only inspire but mentor other females,” she adds.
In addition to her sharp marketing eye, the key to Phillips Topping’s success lies in her high-energy approach and positive attitude.
“As the leader of a team, it’s important to motivate and encourage your team members. People work very hard and do their best and it’s important to recognize these efforts. For my career overall, my attitude has been one of curiosity. The more you can learn, the better you’ll understand the business, and then the deeper your knowledge will become, making you a better team member.”
Chief underwriting officer of executive risk at Chubb
President of financial insurance solutions at Kemper
Chief underwriting officer at Axis Capital
CEO of global Insurance at Endurance
CEO of global Insurance at Sompo International
A significant part of his focus today is staying ahead of regulatory change while maintaining a seamless client experience. He tracks updates from regulators and lenders closely and works with his teams to adjust systems as needed.
“My approach to my role and my career has always been rooted in passion, focus, and a relentless pursuit of excellence,” he says. “I’ve never been driven solely by profit or business metrics. I believe in hiring great talent, trusting them, and pushing boundaries because innovation doesn’t come from playing it safe.”
His experience isn’t limited to Canada. Ibrahim has worked in the US and UAE, which shaped his global perspective and comfort with adapting to different markets. He thrives on risk, viewing setbacks as stepping stones to progress.
“I’ve always believed that if you love what you do, you’ll never settle, and that attitude has guided every decision I’ve made,” he adds.
That outlook continues to guide his work and reflects his broader goal of helping move the industry forward. Through his brokerage, lending company, and legal services, Ibrahim is focused on creating long-term value for his clients, his teams, and others working in the field.