Headquarters:
UK
Year founded:
2011
Number of employees:
60
Phone:
+64 9 553 7070
Email:
hello@virtuoso.tech
Website:
virtuoso.tech
LinkedIn:
linkedin.com/company/virtuoso-tech
“We love to win. We’re tenacious, and we believe in getting results”
Brett Vincent,
Vincent Young Lawyers
Markus McIver
Chief Executive Officer
Greg McCallum
Chief Technology Officer
Roman Paljk
Managing Director, New Zealand
Leadership
Markus McIver is the CEO and co-founder of Virtuoso, a leading IT services provider. With a background in technology consulting, he honed his skills in New Zealand before co-founding Virtuoso in 2011. He holds a degree from the University of Auckland. Prior to Virtuoso, McIver worked as a solutions architect at Xchanging, one of the leading IT outsource providers in London. Under his leadership, Virtuoso has grown into a global company, known for its innovative cloud solutions and customer-centric approach. McIver is passionate about leveraging technology to drive business success and improve operational efficiency.
Chief Executive Officer
Markus McIver
Greg McCallum is the co-founder and chief technology officer of Virtuoso. With a strong background in networking and cloud computing, he has been instrumental in shaping Virtuoso’s technological vision since its inception in 2011. He holds a degree from the University of Auckland. Before founding Virtuoso, he worked in several technical consulting roles in insurance, health and freight and logistics. His expertise in cloud computing and cybersecurity has been pivotal in driving the company’s innovation and growth. McCallum is passionate about leveraging technology to solve complex business challenges.
Chief Technology Officer
Greg McCallum
Roman Paljk is the managing director for New Zealand at Virtuoso. He joined the company in September 2021, bringing over 16 years of experience from his previous role as general manager at OneNet. Paljk has been instrumental in expanding Virtuoso’s presence in New Zealand, leveraging his extensive background in cloud computing and IT management. He holds a degree from the University of Waikato. Paljk is passionate about driving technological innovation and helping businesses maximise the return on investment in technology.
Managing Director, New Zealand
Roman Paljk
Leadership
“A true leader can see potential in different employees, regardless of their position. Listening and recognizing the value of each individual not only inspires them but also makes them grow professionally”
Saray Uribe,
CharSan Insurance & Consulting
Leadership
Marnie Reid
Director, Business Development and Communications
Marnie Reid leads the firm’s client and market strategy, overseeing the business development and communications function that is focused on ensuring the best service for Maddocks’ clients, implementing emerging areas of law across the firm, and building its reputation as a market leader in key sectors.
Director, Business Development and Communications
Marnie Reid
Deborah Stonley
Director, People and Culture
Deborah Stonley leads the firm’s people and culture strategy and is responsible for driving the culture, retention and engagement strategies at Maddocks. She has been widely recognised for her market-leading work in developing organisational cultures of inclusiveness and as a leader who adds value by providing progressive HR strategies.
Director, People and Culture
Deborah Stonley
Virtuoso is a leading IT services provider, specialising in managed IT solutions and cloud services. Headquartered in the United Kingdom, it operates globally, with a significant presence in New Zealand and Australia. Founded in 2011 by Markus McIver and Greg McCallum, the company was built on a vision of combining technology, people and processes to deliver exceptional business outcomes.
Virtuoso is a Microsoft Cloud Solutions Partner, focusing on helping businesses harness the power of the Microsoft Cloud. Its services include IT strategy, cloud management, cybersecurity and professional IT support. It caters to various professional services industries, including legal, finance, recruitment and property, providing tailored solutions to meet specific business needs.
The company prides itself on its customer-centric approach, with a commitment to delivering high-quality, innovative technology solutions. Virtuoso’s team of experts is dedicated to simplifying and streamlining IT infrastructure, allowing businesses to focus on their core operations. With a strong culture of continuous improvement and customer satisfaction, Virtuoso has earned a reputation for reliability and excellence in the IT services industry.
Global Contact Numbers
• New Zealand +64 9 553 7070
• United Kingdom +44 20 3326 3900
• Australia +61 2 9139 3936
Mitch Grant
Director, Operational Excellence
Harriet Shaw
Head of Operations
Iain MacKinnon
Finance Director
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Mitch Grant leads the operational excellence function that brings together the firm’s experts in knowledge, legal operations and research services. This team is responsible for shaping the way Maddocks lawyers work, ensuring the delivery of exceptional client experiences.
Director, Operational Excellence
Mitch Grant
Harriet Shaw has over 30 years of experience in the regulated financial services industry, focusing on credit risk operations in both unsecured and secured products. She has held various operational roles in mortgage servicing.
Head of Operations
Harriet Shaw
Iain MacKinnon has over 17 years of experience in a wide range of senior management roles in regulated financial services, including oversight of investment treasury, tax and pensions at a major international bank. Prior to his career in banking, he was an M&A tax partner at Deloitte.
Finance Director
Iain MacKinnon
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
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“We believe in handling our clients’ matters as if they were our own, and with this approach, we seek solutions wherever possible”
Brett Vincent,
Vincent Young Lawyers
“Having four insurance designations, and the wealth of knowledge that comes with it, enables me to better counsel customers regarding the importance of having the appropriate insurance coverage”
Saray Uribe,
CharSan Insurance & Consulting
employee benefits
regional retail P&C
specialty P&C
underwriting
direct-to-consumer programs
Underscoring the value proposition the firm offers, Vincent says, “Our clients get direct access to our partners. We are always available, and we pride ourselves on being highly responsive. We are lean and efficient. Our work is of the quality of larger law firms, without the price tag.”
To operate optimally for clients, the firm engaged the founder of a major construction management company to be chairman. Under their guidance, Vincent Young has expanded its practice areas to include property, projects, commercial and insolvency law. Today, Vincent Young is advised by a chairman and two advisors, none of whom are lawyers, resulting in invaluable industry insight and client-side perspective.
“The balance between technical legal skills and proactive solutions lies at the heart of our business and our success in legal matters,” says Vincent. “We believe in handling our clients’ matters as if they were our own, and with this approach, we seek solutions wherever possible.”
more than $1 million in funds
over $2.3 million in combined monetary and in-kind donations through an annual World Food Derby initiative
2,320 volunteer hours to numerous deserving organizations, making a significant community impact
Alliant’s progress is set to continue, as underlined by Zimmer, who has confidence in the firm’s people to deliver continued excellence.
“We believe in our business plan, and it has proven successful. We don’t feel the need to change that. Our core business plan will continue to drive the company forward, complemented by new opportunities that may arise in the future.”
Program business
Turnaround time – new business
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02 9261 5900