Headquarters:
Level 11 Brookfield Place, 10 Carrington Street, Sydney, NSW 2000
Year founded:
2000
Number of employees:
12
Phone:
+61 2 8219 3256
Email:
robertwagner@harrisswagner.com
Website:
harrisswagner.com
LinkedIn:
linkedin.com/company/harriss-wagner-management-consultants
Robert Wagner
Managing Partner
Amanda Harriss
Client Services Partner
Natasha Lynch
General Manager, Medical Information Exchange
Leadership
Robert Wagner, founder and managing partner of Harriss Wagner, has been instrumental in shaping the firm’s vision, strategic direction and operational excellence. With more than 35 years of executive leadership experience, he draws on his extensive commercial expertise to drive performance and continuous improvement. Wagner oversees the firm’s business portfolio, advances its professional disciplines and upholds high service standards. His focus on business growth and talent development helps ensure Harriss Wagner remains competitive and responsive to the evolving needs of the legal profession.
Managing Partner
Robert Wagner
Amanda Harriss, founder and client services partner at Harriss Wagner, has more than 30 years of experience in business transformation and has played an influential role in the evolution of the legal sector. She conducts diagnostic reviews to develop business cases for change, evaluates systems, negotiates pricing and leads complex change management programmes encompassing systems, processes, structures and operating models. Harriss manages a diverse international client portfolio that includes private law firms, in-house legal teams, patent attorneys, public prosecution agencies and government bodies in Australia and around the world.
Client Services Partner
Amanda Harriss
Natasha Lynch is general manager, medical information exchange at Unified Healthcare Group (UHG), bringing more than 18 years of experience across service delivery, operations leadership and customer support. She leads the delivery of medical information retrieval services, ensuring operational excellence, service quality and strong outcomes for customers across the legal, insurance and compensation sectors. Lynch is recognised for her deep industry knowledge, practical problem-solving approach and commitment to continuous improvement. Working closely with customers and operational teams, she helps drive efficiencies that strengthen service performance and support the secure exchange of critical medical information.
General Manager, Medical Information Exchange
Natasha Lynch
Danielle McCaffrey
General Manager, Provider Relationships
Danielle McCaffrey is general manager, provider relationships at Unified Healthcare Group (UHG), leading the strategy, engagement and performance of the firm’s extensive healthcare provider network. With deep expertise in provider operations, customer relationships and service delivery, she is passionate about building strong partnerships that make it easier for healthcare providers to work with UHG. McCaffrey plays a key role in driving digital adoption, enhancing provider experiences and supporting the secure and efficient exchange of medical information. Her ability to bring providers, customers and operational teams together helps deliver outcomes that benefit providers, customers and patients alike.
General Manager, Provider Relationships
Danielle McCaffrey
Natalie Barker
General Manager, Product
Natalie Barker is general manager, product at Unified Healthcare Group (UHG), leading product strategy, innovation and solution development across the health, insurance and legal sectors. With extensive experience spanning customer, operational and commercial leadership, she is passionate about transforming how organisations access, manage and utilise health information. She drives the advancement of digital solutions, AI-enabled capabilities, system integrations and new service offerings, ensuring product development remains closely aligned to customer needs. By combining strategic thinking with a deep understanding of customer needs, Barke helps shape solutions that improve efficiency, support better decision-making and create long-term value.
General Manager, Product
Natalie Barker
Aimee Harvey
Training Coodinator
Carla Smith
Customer Support
Lisa Harvey
Customer Support
Pam Chhabra
Manager – Residential Strata
Aimee Harvey is an experienced education manager with a strong background in state-wide fitness training and learning and development with the Country Fire Authority (CFA). At Aquastar Swim Schools, she manages staff development and risk compliance across five pool locations, supporting more than 100 swim teachers to deliver high-quality Learn to Swim programs.
Harvey applies her expertise in curriculum design, RTO compliance and digital learning through Moodle to maintain consistent educational and safety standards across facilities. Holding degrees in science and dance, she brings an evidence-based approach to helping students of ages develop water safety, confidence and physical literacy across Aquastar.
Training Coodinator
Aimee Harvey
Carla Smith is a member of the customer support team at Aquastar Swim Schools, combining administrative expertise with hands-on experience working with children. She previously worked as an executive assistant before becoming a Ready Steady Go sports instructor, where she developed a passion for engaging with young people.
Smith also worked as a deck supervisor with Aquastar’s Schools Swimming Program, gaining a strong understanding of pool deck operations and the needs of swimmers, instructors and families. In her current role, she combines strong organisational and customer service skills with practical poolside experience, making her a trusted contact for families every day.
Customer Support
Carla Smith
Lisa Hardy is a valued member of the customer support team at Aquastar Swim Schools, bringing extensive customer service and leadership experience to the organisation. Before joining Aquastar, she worked in the security industry in customer service and assistant manager roles, developing strong communication, problem-solving and relationship-building skills. She also holds qualifications in business management and hospitality.
At Aquastar, Hardy is recognised for her outstanding customer service and commitment to supporting families. She is highly experienced with the customer portal and a trusted contact for enrolments, account enquiries, program information and customer requests. Outside work, she enjoys soccer and swimming.
Customer Support
Lisa Harvey
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
Read on
Award Winner
HARRISS WAGNER CONSULTANTS AND ADVISERS
SPECIAL REPORT
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Bio
Adam Basaldella
Manager – Claims
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
“Swimming is more than a sport – it is an essential life skill that can save lives. Aquastar Swim Schools believes every child deserves the skills, confidence and awareness to stay safe around water, regardless of their background or access to private lessons”
Gareth Cope,
Aquastar Swim Schools
“Aquastar Swim Schools strives to be a genuine extension of each school community, delivering safe, organised and flexible programs tailored to individual needs. Great service goes beyond swimming lessons – it means building trust, supporting families and creating positive outcomes for students”
Peter Smith,
Aquastar Swim Schools
Harriss Wagner Consultants and Advisers is a leading force helping the Legal sector to transform the business of law and the practice of law to achieve multi-million dollar savings. Established in 2000 by Amanda Harriss and Robert Wagner, it provides consulting and advisory services guided by a forward-thinking vision and an unwavering focus on value.
Driven by integrity, and achieving results, the multi-award-winning firm delivers business transformation, change management, program management, systems implementation, and data optimisation services to private law firms, in-house legal teams, patent attorneys, public prosecution agencies and government bodies across the globe.
Harriss Wagner facilitates step-change improvements through bold, transformative solutions that boost efficiency, productivity and profitability. By investing time in understanding client operations and needs, Harriss Wagner builds enduring relationships based on trust.
As the Legal sector continues to evolve and embrace advancements such as automation and artificial intelligence, along with introducing agentic operating models, Harriss Wagner is well positioned to help businesses meet the changing needs and expectations of their clients.
Water safety for every child
For some families, where cost or access is a barrier, a school program may be the only structured swimming and water safety education their child receives, which is why Aquastar’s School Swimming and Water Safety Program goes beyond swimming lessons. Each swimmer is assessed against age- and ability-appropriate skills and receives
certificates and water safety education resources, giving schools measurable evidence of progress alongside the harder-to-measure gains in confidence and independence.
Aquastar’s commitment to children extends past the lessons themselves, with scholarships, fundraising, Giving Days and employment opportunities for young people carrying Aquastar's community focus beyond the pool.
The company's read on the future stays close to that purpose: expanding practical learn to swim and water safety, reaching more children through school partnerships, and continuing to invest in the next generation of teachers and supervisors.
Recognition in The Educator’s Service Provider Awards for 2026 reflects a business that has grown quickly while keeping its founding priorities intact – helping more children become confident, capable and safe in the water.
